PCI Security Standards Council®

Contact Us

Frequently Asked Questions

If you are a merchant who has received a letter informing you of fees to certify PCI compliance, please be advised that the PCI Security Standards Council has no jurisdiction over these charges, nor does it take any part in the certification of PCI compliance. Any questions regarding fees charged to your account should be addressed directly with your payment card brand or acquiring bank.

Global Headquarters Address

PCI Security Standards Council, LLC
401 Edgewater Place
Suite 600
Wakefield, MA USA 01880
Phone: +1-781-876-8855
Merchant Validation Inquiries: +1-781-876-8855 option 1

Regional Contacts

Europe: Jeremy King, International Director - Europe
Email: [email protected]

Brazil: Carlos Caetano, Associate Director - Brazil
Email: [email protected]

India: Nitin Bhatnagar, Associate Director - India
Email: [email protected]

Japan: Ryoji Ihara, Associate Director - Japan
Email: [email protected]

Training and Qualification Programs

PCI Training Programs:
Phone: +1-781-876-8855 option 5
Email: [email protected]ecuritystandards.org

3DS Assessor:
Phone: +1-781-876-8855 option 3
Email: [email protected]

Approved Scanning Vendor (ASV):
Phone: +1-781-876-8855 option 3
Email: [email protected]

Card Production Security Assessor:
Phone: +1-781-876-8855 option 3
Email: [email protected]

Internal Security Assessors (ISA):
Phone: +1-781-876-8855 option 3
Email: [email protected]

PCI Forensic Investigator (PFI):
Phone: +1-781-876-8855 option 3
Email: [email protected]

PCI Professional (PCIP):
Phone: +1-781-876-8855 option 3
Email: [email protected]

Qualified Integrators and Resellers (QIR):
Phone: +1-781-876-8855 option 3
Email: [email protected]

Qualified PIN Assessor:
Phone: +1-781-876-8855 option 3
Email: [email protected]

Qualified Security Assessor (QSA):
Phone: +1-781-876-8855 option 3
Email: [email protected]

Software & Hardware Validation Programs

3DS Software Development Kits:
Phone: +1-781-876-8855 option 3
Email: [email protected]

Card Production:
Email: [email protected]

Payment Application (PA-QSA/PA-DSS):
Phone: +1-781-876-8855 option 3
Email: [email protected]

PIN Transaction Security (PTS):
Phone: +1-781-876-8855 option 3
Email: [email protected]

Point-to-Point Encryption (P2PE):
Phone: +1-781-876-8855 option 3
Email: [email protected]

Software-Based PIN Entry on COTS (SPoC):
Email: [email protected]

Get Involved

Participating Organization (PO) Program:
Phone: +1-781-876-8855 option 2
Email: [email protected]

Speaking Opportunities:
Phone: +1-781-876-6224
Email: [email protected]

Community Meeting:
Phone: +1-781-876-8855 option 4
Email: [email protected]

Board of Advisors:
Email: [email protected]

Press and Analyst Inquiries:
Contact: Laura K. Johnson and Lindsay Goodspeed
Email: [email protected]

PCI Translations:
Email: [email protected]

Have a question? Visit our Help Center to see frequently asked questions.

Having a technical issue with the website?

Email: [email protected]

Our website uses both essential and non-essential cookies to analyze use of our products and services. This agreement applies to non-essential cookies only. By accepting, you are agreeing to third parties receiving information about your usage and activities. If you choose to decline this agreement, we will continue to use essential cookies for the operation of the website. View Policy